This Privacy Policy explains how OAKS Solutions Private Limited ("OAKS," "PeekAZoo," "we," "our," or "us") handles information when you use the PeekAZoo mobile application, website, and related educational services (collectively, the "Services").
PeekAZoo is an educational platform designed for children aged approximately 3–8 years, along with parents, teachers, and educational institutions.
Contact: contact@peekazoo.fun
1. Who We Are
Company: OAKS Solutions Private Limited
Product: PeekAZoo
Availability: Worldwide
PeekAZoo provides educational learning experiences including interactive activities, augmented reality (AR) experiences, worksheets, and learning progress tools.
2. Scope
This Privacy Policy applies to:
- parents or guardians using PeekAZoo
- teachers using PeekAZoo
- schools or educational institutions using PeekAZoo
- children accessing PeekAZoo through adult-managed or institution-managed access
- visitors to our website
Because PeekAZoo is intended for children, we apply additional privacy protections.
3. Information We Collect
PeekAZoo is designed to minimize data collection.
3.1 Adult Account Information
When a parent, teacher, or school administrator creates an account, we may collect:
- name
- phone number
- login credentials
- account role (parent / teacher / administrator)
- organization or school name (if applicable)
This information is used to manage access and provide support.
3.2 Child Profile Information
To support educational use, we may collect limited child profile information such as:
- nickname or display name
- age or age band
- assigned learning level
- educational progress information
PeekAZoo does not require a child's full legal name for standard use.
3.3 Learning Progress Data
To provide educational functionality, we may record:
- activities completed
- lesson progress
- worksheet completion status
- learning milestones
- progress metrics
For school deployments, this information may be visible to authorized teachers or administrators.
3.4 Camera, Microphone Access and Worksheet Processing
PeekAZoo may request camera or microphone access only for educational functionality such as:
- augmented reality activities
- QR code recognition
- worksheet recognition
- voice-based learning interactions (microphone)
- pronunciation and oral activity support (microphone)
Camera access is restricted and requires parental verification before it is enabled for a child's profile. Worksheet image capture is limited to supported educational workflows. We do not allow unrestricted image uploads by children. Unless required for the requested educational function, captured images and voice recordings are not retained by us.
3.5 Technical Information
Limited technical information may be processed for service reliability and security, such as:
- device type
- operating system
- app version
- basic diagnostic or error information
- session security information
We do not collect unnecessary device information.
4. Information We Generally Do Not Collect
As part of normal operation, PeekAZoo generally does not collect:
- precise location data
- contact lists or address books
- child social media information
- government identification information from children
- public social networking content from children
- unrestricted child-generated uploads
- behavioral advertising data
- advertising profiles
- unrelated sensitive personal information
5. How We Use Information
We use information only to operate and improve PeekAZoo, including to:
- create and manage accounts
- authenticate users
- provide educational content
- enable AR educational experiences
- process worksheet recognition features
- track learning progress
- provide teacher or school reporting where applicable
- maintain service reliability and security
- respond to support requests
- comply with legal obligations
We do not use child data for targeted advertising.
6. Children's Privacy
Protecting children's privacy is a core design principle of PeekAZoo. Our approach includes:
- collecting minimal child information
- using nicknames instead of full names where practical
- limiting child data to educational functionality
- requiring adult-managed or institution-managed access
- restricting uploads and interactions
- not selling children's personal information
- not serving behavioral advertising to children
Parents, teachers, and institutions are responsible for supervising child access where applicable.
7. School and Institutional Use
If PeekAZoo is used through a school or educational institution:
- schools may manage access for authorized users
- teachers may view student learning progress
- institutions may receive educational progress reporting
Separate institutional agreements may apply where relevant.
8. Sharing of Information
We do not sell personal information. We may share limited information only when necessary with service providers that help operate PeekAZoo, such as:
- hosting providers
- infrastructure providers
- security providers
- technical support providers
These providers may process information only to support our services.
9. Hosting and Storage
PeekAZoo may use secure cloud infrastructure, including Amazon Web Services (AWS). Because PeekAZoo is available internationally, information may be processed outside a user's country of residence. Reasonable safeguards are used where applicable.
10. Data Retention
We retain information only for as long as reasonably necessary to:
- provide services
- maintain educational functionality
- support school reporting where applicable
- resolve technical or legal issues
- comply with legal obligations
When no longer required, data may be deleted or anonymized.
11. Security
We use reasonable safeguards to protect information, including measures such as:
- encrypted data transmission where appropriate
- controlled access permissions
- secure hosting practices
- system monitoring for reliability and protection
No digital platform can guarantee absolute security.
12. User Rights and Data Requests
Authorized adults may request, subject to applicable law:
- access to account information
- correction of inaccurate information
- deletion of eligible data
- withdrawal of consent where applicable
Requests can be sent to: contact@peekazoo.fun. We may verify identity before processing requests.
13. Account and Data Deletion
To request deletion of an account or associated information, email contact@peekazoo.fun with:
- registered email address
- account type
- institution name (if applicable)
- child profile nickname (if applicable)
We will process verified requests in accordance with applicable legal requirements.
14. Website Technologies
If you access PeekAZoo through our website, limited technical tools such as session cookies or security-related technologies may be used for functionality and protection.
15. Third-Party Links
Our website or services may contain links to third-party resources. We are not responsible for their privacy practices.
16. Legal Compliance
PeekAZoo is designed with consideration for applicable privacy and child protection requirements, including relevant obligations under:
- child privacy laws where applicable
- data protection laws where applicable
- app store platform privacy requirements
17. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our website or services with a revised effective date.
18. Contact Us
OAKS Solutions Private Limited
PeekAZoo Privacy Team
Email: contact@peekazoo.fun