Privacy
Policy.

This Privacy Policy explains how Peekazoo Universe Private Limited ("Peekazoo," "PeekAZoo," "we," "our," or "us") handles information when you use our website, PeekAZoo Console, PeekAZoo mobile application, Oaks Kidz platform, and related educational services (collectively, the "Services"). Different products process different types of information, as described below.

Contact: contact@peekazoo.fun

1. Who We Are

Company: Peekazoo Universe Private Limited
Products: PeekAZoo Console, PeekAZoo mobile application, Oaks Kidz, and the Peekazoo website
Availability: Worldwide

Our products provide interactive play and learning experiences for families and educational institutions. Specific features vary by product and deployment.

2. Scope

This Privacy Policy applies to:

• parents or guardians using PeekAZoo
• teachers using PeekAZoo
• schools or educational institutions using PeekAZoo
• children accessing PeekAZoo through adult-managed or institution-managed access
• families using the PeekAZoo Console
• schools and partners using Oaks Kidz
• visitors to our website

Because PeekAZoo is intended for children, we apply additional privacy protections.

3. Information We Collect

PeekAZoo is designed to minimize data collection.

3.1 Adult Account Information

When a parent, teacher, or school administrator creates an account, we may collect:

• name
• phone number
• login credentials
• account role (parent / teacher / administrator)
• organization or school name (if applicable)

This information is used to manage access and provide support.

3.2 Child Profile Information

In the mobile application and Oaks Kidz, we may collect limited child or learner profile information such as:

• nickname or display name
• age or age band
• assigned learning level
• educational progress information

PeekAZoo does not require a child's full legal name for standard use.

3.3 Learning Progress Data

In the mobile application and Oaks Kidz, we may record information needed for educational functionality, such as:

• activities completed
• lesson progress
• worksheet completion status
• learning milestones
• progress metrics

For school deployments, this information may be visible to authorized teachers or administrators.

3.4 Camera, Microphone Access and Worksheet Processing

Mobile application: The PeekAZoo mobile application may request camera or microphone access for educational features such as:

• augmented reality activities
• QR code recognition
• worksheet recognition
• voice-based learning interactions (microphone)
• pronunciation and oral activity support (microphone)

Mobile app camera access is restricted and requires parental verification before it is enabled for a child's profile. Worksheet image capture is limited to supported educational workflows. We do not allow unrestricted image uploads by children. Unless required for the requested educational function, captured images and voice recordings are not retained by us.

PeekAZoo Console: During play, the console processes camera input on the device. Camera data is not saved or sent from the console. This camera practice is separate from gameplay usage information, which the console sends as described in Section 3.6.

3.5 Technical Information for the App, Oaks Kidz, and Website

For the mobile application, Oaks Kidz platform, and website, limited technical information may be processed for service reliability and security, such as:

• device type
• operating system
• app version
• basic diagnostic or error information
• session security information

We do not collect unnecessary device information.

3.6 PeekAZoo Console Gameplay Information

When a child uses the PeekAZoo Console, it sends gameplay usage information to Peekazoo. This information includes games played, play time, scores, and learning progress. It is associated with the parent's phone number and used to provide insights to parents regularly. The console also sends diagnostic information, including crash reports or diagnostic logs, and device identifiers.

Gameplay usage information is stored in an Amazon Web Services (AWS) account managed by Peekazoo. The console camera input is not included in this information: it is processed locally during play and is not saved or sent from the console.

A console child profile uses a nickname. The profile and associated gameplay usage information are retained until a parent requests deletion. Parents can make a deletion request by emailing contact@peekazoo.fun. See Section 13 for how to make a request.

4. Information We Generally Do Not Collect

As part of normal operation, PeekAZoo generally does not collect:

• precise location data
• contact lists or address books
• child social media information
• government identification information from children
• public social networking content from children
• unrestricted child-generated uploads
• behavioral advertising data
• advertising profiles
• unrelated sensitive personal information

5. How We Use Information

We use information to operate our Services and provide their features, including to:

• create and manage accounts
• authenticate users
• provide educational content
• enable AR educational experiences
• process worksheet recognition features
• track learning progress
• provide teacher or school reporting where applicable
• prepare gameplay insights for parents using console gameplay information
• maintain service reliability and security
• respond to support requests
• comply with legal obligations

We do not use child data for targeted advertising.

6. Children's Privacy

Protecting children's privacy is a core design principle of PeekAZoo. Our approach includes:

• collecting minimal child information
• using nicknames instead of full names where practical
• limiting child data to educational functionality
• requiring adult-managed or institution-managed access
• restricting uploads and interactions
• not selling children's personal information
• not serving behavioral advertising to children

Parents, teachers, and institutions are responsible for supervising child access where applicable.

7. School and Institutional Use

If Oaks Kidz is used through a school or educational institution:

• schools may manage access for authorized users
• authorized teachers may view student learning progress and reports according to access configured for the institution
• institutions may receive educational progress reporting

Separate institutional agreements may apply where relevant.

8. Sharing of Information

We do not sell personal information. For the PeekAZoo Console, gameplay usage information is sent to AWS for storage in an account managed by Peekazoo. Website enquiry and registration-interest form information is sent to Google Apps Script and recorded in Google Sheets. Depending on the enquiry type, this may include your name, phone number, email address, PIN code, organization, role, city or region, approximate learner or program size, message, enquiry type, submission time, and website source/context. We use it to review and respond to your enquiry. For other Services, we may use service providers where necessary to operate them, such as:

• hosting providers
• infrastructure providers
• security providers
• technical support providers

These providers may process information only to support our services.

9. Hosting and Storage

PeekAZoo Console gameplay usage information is stored in an Amazon Web Services (AWS) account managed by Peekazoo. Other Services may also use cloud infrastructure. Information may be processed outside a user's country of residence, depending on the service and hosting configuration.

10. Data Retention

PeekAZoo Console child profiles use a nickname. The profile and associated gameplay usage information are retained until a parent requests deletion. When a parent makes a deletion request, we delete the profile and associated gameplay usage information.

Console diagnostic information and device identifiers, and information used by other Services, are retained only as long as reasonably necessary to provide and support the Services, resolve technical or legal issues, and comply with legal obligations. For other Services, we retain information only as long as reasonably necessary to:

• provide services
• maintain educational functionality
• support school reporting where applicable
• resolve technical or legal issues
• comply with legal obligations

When no longer required, data may be deleted or anonymized.

11. Security

Gameplay usage information from the PeekAZoo Console is stored in an AWS account managed by Peekazoo. We take steps intended to protect information and limit access to it. The specific safeguards vary by service and deployment. No digital platform can guarantee absolute security.

12. User Rights and Data Requests

Parents or guardians, and authorized school or institutional representatives, may request, subject to applicable law:

• access to account information
• correction of inaccurate information
• deletion of eligible data
• withdrawal of consent where applicable

Requests for access, correction, or deletion can be sent to contact@peekazoo.fun. Parents may request deletion of a child's console profile and associated gameplay information using the parent phone number linked to the profile. Schools or institutions may submit requests through an authorized representative. We may verify identity or authority before processing a request.

13. Account and Data Deletion

To request deletion of an account or associated information, email contact@peekazoo.fun. Include the details that apply so we can identify the account or profile:

• parent phone number associated with a PeekAZoo Console profile
• child profile nickname, if applicable
• email address or phone number associated with the mobile app account, if applicable
• account or service type
• institution name (if applicable)

We will process verified requests in accordance with applicable legal requirements.

14. Website Technologies and Embedded Media

Our website may use limited technical tools, such as session or security-related technologies, for functionality and protection. Some pages load Google Fonts and Google Play-hosted images; those providers may receive technical information from your browser when their resources load. Brand and product videos are hosted with this website. Videos may start muted when they enter view; browser settings can prevent autoplay, and player controls are available to pause or change the sound.

15. Third-Party Links

Our website or Services may link to third-party resources, including app stores and social media. When you follow a link, the destination provider's privacy practices apply.

16. Legal Compliance

PeekAZoo is designed with consideration for applicable privacy and child protection requirements, including relevant obligations under:

• child privacy laws where applicable
• data protection laws where applicable
• app store platform privacy requirements

17. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website or services with a revised effective date.

18. Contact Us